Update: !ndigo responded within 24 hours. Before registering my complaint, I scoured their website for any content guidelines: I found nothing. !ndigo’s customer service response via email was very helpful, however:
“Stocking a certain book does not mean that we condone or promote its point of view, but having said that, there are three types of books that we will never sell:
- books/magazines that instruct how to build weapons of mass destruction
- child pornography
- written material which has as its sole intent inciting people toward the annihilation of a particular group in society
Thank you again for your time and commitment to this, while I can appreciate your concerns regarding Mr. Savage the book does not violate our current guidelines regarding books we will not sell.”
And you know what? I totally agree with these guidelines. I just wish they were available on their website, or, if they already are, the guidelines should be easier to find.
Remember when I wrote this? I registered my complaint via Indigo’s online feedback form. I eagerly await their reply!